Monthly Specials
Shipping Policy for Nature’s Source
At Nature’s Source, we strive to ensure a smooth and efficient delivery process for all our valued customers. Please review our shipping policy below for detailed information:
Free Shipping Thresholds
- Within Ontario: Free shipping on orders over $59.99 (before taxes).
- Outside Ontario: Free shipping on orders over $79.99 (before taxes).
- Outside Canada: Free shipping on orders over $149.99 (before taxes, if applicable).
Orders below these thresholds will be subject to standard shipping fees, which will be calculated at checkout.
Processing & Shipping Times
- Weekend & Holiday Shipping: Please note that orders are not shipped on weekends or holidays. Orders placed during these times will be processed on the next business day.
Low Stock or Back-Ordered Items
If an item in your order is low in stock or on back-order, we will notify you promptly and offer the following options:
- Hold Your Order: We can hold your order and ship it once the missing product(s) arrive back in stock.
- Refund or Credit: You may choose to receive a refund or store credit for the missing product(s), and the rest of your order will be shipped as scheduled.
Address Errors
If you make a mistake while entering your shipping address and the parcel is returned to us, you will be responsible for:
- Return Shipping Cost: The cost incurred to return the parcel to us.
- Reshipping Cost: The cost to ship the parcel back to the correct address.
Please double-check your shipping address before placing your order to avoid delays or additional charges.
Shipping Notifications
You will receive an email confirmation with tracking details once your order is shipped. Delivery times may vary based on your location and shipping method.
If you have any questions or concerns regarding your shipment, please contact our customer support team at customercare@natures-source.com.
Thank you for shopping with Nature’s Source!